INTRODUCTION:-

This section sets out the Terms and Conditions by which Engineering 4 Kids Ltd or (E4Kids) agrees to provide products and services to you and your child.

When you book or purchase any product or service from us, you are signifying your agreement to these Terms and Conditions. These are included in our Introductory Pack and can also be found on our Website. It is your responsibility to familiarise yourself with them before you book or purchase any product or service from us.

We reserve the right to modify, cancel or append to these Terms and Conditions and upon doing so shall provide you with a notification that there has been a change. The current Terms and Conditions always appear on our Website. On renewal of Sessions or purchase of any Engineering 4 Kids Ltd or (E4Kids) product or service, the most recent Terms and Conditions shall apply.

DEFINITIONS:-

“Booked Session” is a Session that we have agreed, verbally or in writing, that your child may attend.

“Class” refers to one self-contained Workshop as part of a School that occurs at a specific time on the same day at the same venue each week during Term-Time.

“Experience” is a holiday course offering Robotics, Robot Wars, Space Camp, or RC Mayhem or other STEM activities for a certain amount of hours per day for a period of between one and five consecutive days.

“Feedback Form” is a form sent to you by us on or around your child’s last Booked Session.

“Free Trial Session” is a Session we agree to provide at no cost to you in accordance with clause 3.1.

“Inform”, “Notify”, “Communicate” and “Contact” are the processes by which we exchange information and enter into contracts regarding our products and services.

“Introductory Pack” is a collection of documents including these Terms and Conditions, a current Venue & Fee Information booklet and other materials designed to inform you about Engineering 4 Kids Ltd or (E4Kids) and our products and services.

“Merchandise” is a physical product related to our activities sold by us.

“Missed Session” is a Booked Session, no part of which has been attended by your child.

Our “Website” www.engineering4kids.co.uk and all associated Engineering 4 Kids Ltd or (E4Kids) websites which are accessible through www.engineering4kids.co.uk

“Robot or LEGO or Party in Box” or “Party” refers to themed parties facilitated by us on premises provided by you.

“After School” or “School” refers to all Classes occurring on the same day at the same venue each week during Term-Time.

“Engineering 4 Kids”, “we”, “us” or “our” refers to Engineering 4 Kids Ltd or (E4Kids) and any of its directors, officers, employees, managers, subcontractors, agents, parent, subsidiary and affiliated companies.

“STEM Workshops” is a curriculum-based workshop provided to primary schools.

“Registration Form” is the pre-printed or blank form we will give to you to check and complete when you attend a Free Trial Session or Experience and before leaving your child with us.

“Session” refers to a particular class held at a specific time on a specific date at a specific venue for a specific duration.

“Sibling” is a younger brother, sister, half-brother, half-sister, step-brother or step-sister of a particular child.

“Switching” is the process by which we permanently change any Untaken Sessions from one Class to another Class at the same After School. “Switch” shall be construed accordingly.

“Term-Time” denotes the periods throughout the year during which we run regular weekly Workshops as stated on our Website.

“Untaken Session” is a Booked Session which has not yet been attended and which is not due to occur within the next three working days.

“Vouchers” are vouchers given pursuant to Section 10.

“Waiting List” is a list maintained by us comprising children who wish to attend a particular Session which is over-subscribed.

“You” refers to a person or organisation buying products or services from us.

WORKSHOPS:-

The following provisions shall apply in relation to Workshops only.

SIGNING-UP:-

BOOKED SESSIONS

Subject to paragraph 3.4.3, you must book ten Sessions at any one time. Sessions will run on consecutive weeks during Term-Time and may span the holidays.

Details of Term-Time dates can be found on our Website. It is your responsibility to make yourself aware of these. 3.2.2 Payment

PAYMENT

The cost of Booked Sessions and valid methods of payment are given in the current Venue & Fee Information Booklet which is included in our Introductory Pack.

The full cost of Booked Sessions minus any agreed discounts must be paid by the end of the first Booked Session.

If full payment is not received by the end of the first Booked Session, we reserve the right to suspend all Untaken Sessions and pursue payment for the full amount agreed at the time of booking.

DISCOUNTS

Limited discounts are available in certain circumstances. Only one discount can be used against the cost of Booked Sessions at any time.

Sibling discounts only apply to the younger children if, at the time of renewal or booking, the eldest child’s Booked Sessions extend up to the younger child’s first new Booked Session and all Siblings are attending the same Session.

Discounts with expiry dates may be used past the expiration date if you have paid a deposit of £50.00 per child before the expiration date.

All discounts must be claimed at the time of booking. No retrospective discounts or refunds will be offered.

MERCHANDISE

All Merchandise must be paid for at the time of purchase.

Refunds will only be offered for merchandise in a saleable condition and where the cellophane wrapper is intact.

Merchandise proven to be faulty will be replaced if returned within seven days of purchase.

RENEWAL

We will send you a Feedback Form on or after your child’s eighth Session. This will provide feedback on your child. It will also act as a notice to you to book a further ten consecutive Sessions.

Please note that if payment for a further ten Sessions is not received by the current tenth Session, no further Sessions will be booked and your child will be automatically withdrawn from the Class. Further attendance will require rebooking which is subject to availability.

If you wish to renew Sessions for your child to the end of term only (being less than ten consecutive Sessions), you may make payment for the remaining Booked Sessions of the term, which shall be calculated on a pro-rata basis at the single Session price.

IF YOU HAVE SIGNED A DIRECT DEBIT AGREEMENT WITH US:

We will write to you to confirm that this has been set up, confirming the details you gave us. You will need to check these and let us know immediately if these are incorrect.

Approximately 3 weeks before your child’s final Session, you will receive from us a letter stating that your child has been automatically renewed for another ten Sessions at the current rate, minus any valid discounts and redeeming Vouchers on your account. The letter will state when this amount will be collected from your account. This will usually be between your child’s 9th and 10th Session.

You shall have 14 days from the date of the letter notifying you of the automatic renewal to cancel these Sessions should you wish to do so. Otherwise, the usual cancellation terms will apply.

SWITCHING

If you would like your child to Switch to a Class at a different time to their current Class, you must notify us at least three days before your child’s intended first Switched Session. Subject to availability in the requested Class, we will arrange for the remainder of your child’s Untaken Sessions to be taken at the alternative Class at no cost to you.

TRANSFERRING

If you would like your child to Transfer to a School other than the one they are currently attending, you must notify us at least three days before your child’s first intended Transferred Session. Subject to availability in the requested Class, we will cancel your child’s Untaken Sessions and apply any resulting credit to the cost of ten new Booked Sessions.

The new Booked Sessions may not be attended until you have paid for any additional Sessions in full.

Any credit resulting from a Transfer pursuant to paragraph 3.6.1 will be credited to Your Account.

CHANGES & CANCELLATIONS

All deposits, however, paid, are nonrefundable.

You may cancel your child’s Untaken Sessions at any time and for any reason.

In the event that you wish to cancel any Untaken Sessions:

If you inform us three or more working days before the first Session of that block of Sessions was to be attended, we will keep £50.00 per child on Your Account. We will refund any further amounts held by us in full if required.

If you inform us less than three working days before the first Untaken Session was to be attended, we will deduct the pro-rata cost of the Untaken Session(s) from any amount you have paid. We will keep any further payments on Your Account.

You must notify the Office directly by telephone (by speaking to an operator) at least three days before cancellation. Any other method of informing us will not be treated as notification for the purposes of this paragraph.

Only an Untaken Session may be cancelled.

Following cancellation, subsequent sessions must be booked in accordance with paragraph Signing Up

MISSED SESSIONS

Sessions missed for any reason may not be added on to the end of the Booked Sessions under any circumstances.

CONTENT

We reserve the right to alter, vary, omit or substitute any part or parts of any Workshop provided by us described in any promotional or other materials published by us or on our behalf.

In the event of any change in any content as described above, we will have no liability to refund any part of any fee or deposit paid.

WAITING LISTS

If your child is on a Waiting List, this does not guarantee a place in a particular Session.

Subject to paragraph 3.10.3 below, we intend to contact customers and prospective customers on the Waiting Lists in this order:

Existing Engineering 4 Kids Ltd or (E4Kids) customers attending another Class in the same School; then

Prospective customers who have paid a £50.00 deposit per child; then

Other children on the Waiting List.

We accept no responsibility and make no guarantees to the order in which places are offered.

Waiting List deposits are non-refundable but are treated as credits on Your Account and can be used and transferred in the same way.

EXPERIENCES

The following provisions shall apply in relation to Experiences only.

PAYMENT

The cost of Experiences and valid methods of payment are given in the current Venue & Fee Information Booklet which is included in our Introductory Pack.

The full cost of the Experience minus any agreed discounts must be paid at the time of booking the Experience.

If full payment is not received at the time of booking the Experience, we reserve the right to cancel the booking.

ROLES

While we endeavour to offer most children a speaking or singing solo role, this is not always possible and bookings contain no guarantees to this effect.

MISSED SESSIONS

No refunds or Make-Up Sessions are available for Missed Sessions during an Experience under any circumstances.

CHANGES & CANCELLATIONS

If you have booked an Experience and you now wish to cancel

If you inform us more than three weeks before the commencement of the Experience, we will credit Your Account with 50% of the amount paid. Any additional payments will be refunded if required.

If you inform us between one and three weeks before the commencement of the Experience, you will forfeit 50% of the amount paid. We will credit Your Account with the other 50%.

If you inform us less than one week before the commencement of the Experience, you will forfeit the entire amount paid for the Experience.

If you have booked an Experience and, before it commences, you inform us you wish to change your booking from one Experience to another in the same holiday period, subject to availability, the payment of any difference in cost and our complete discretion, you may do so without financial penalty.

PARTIES

The following provisions shall apply in relation to Parties only.

PAYMENT

The cost of Parties and valid methods of payment are given in the current Venue & Fee Information Booklet which is included in our Introductory Pack.

The amount of £100 towards the cost of the Party minus any agreed discounts must be paid at the time of booking the Party. The remainder of the cost needs to be paid at the beginning of the end of the party.

If full payment is not received at the time of booking the Party, we reserve the right to cancel the booking.

ENVIRONMENT

You shall be responsible for booking a suitable venue for the Party to take place as well as providing any equipment and materials required for the party unless otherwise agreed that we will provide the same.

You shall be responsible for booking a suitable venue for the Party to take place as well as providing any equipment and materials required for the party unless otherwise agreed that we will provide the same.

As we have no control over the venue or environment of Party activities, we accept no responsibility for problems relating to:

The space for the Party activities not being of sufficient size;

The ratio of children to Party Leader being too large (we suggest a maximum of 16 to 2 and then every 8 children thereafter need an extra Party Leader

Inadequate control of the Party because of lack of support from parents or adult attendees (this can include disturbing the activities, talking or sharing the same space as the children

Failure to provide accurate details on location or the address of the party venue; or

Failure to inform us of any special issues in advance.

CHANGES & CANCELLATIONS

1 If you have booked an Engineering 4 Kids Party and now wish to change the date or time, you may do so without cost providing:

We have not booked a Party Leader for the Party at the time of notification; and

Another Party Leader is available at the new time.

If either of the above makes changing the time impossible, Cancellation terms will apply as set out in paragraph 5.3.3 below.

If you have booked an Engineering 4 Kids Party and now wish to cancel

If we have not yet booked a Party Leader, we will credit Your Account with 50% of the amount paid which you can use to fund future purchases from Engineering 4 Kids. Any additional payments will be refunded if required.

If we have already booked a Party Leader, you will forfeit 50% of the amount paid. We will credit Your Account with the other 50% which you can use to fund future purchases from Engineering 4 Kids.

.

WORKSHOPS 4 SCHOOLS

The following provisions shall apply in relation to Workshops4Schools only.

PAYMENT

All payments for Workshops4Schools workshops must be received by us before the workshop in question.

If the required payments are not received before the workshop in question we reserve the right to cancel the booking and pursue any outstanding monies.

CHANGES AND CANCELLATIONS

There are no credits or refunds for cancellations or changes, except at our discretion.

There are no credits or refunds for cancellations or changes, except at our discretion. Should any factors that are outside of our control (eg., school closure, premises unavailable) arise which make the holding of a Workshops4Schools workshop impossible, this shall amount to a cancellation of the workshop, and full payment will still be required.

EXCLUSIONS

If we consider:

you are in breach of any of these Terms and Conditions or any regulations issued from time to time by us;

the behaviour of your child is disruptive or likely to put other children or Engineering 4 Kids staff in danger; or

your behaviour towards us, other customers, children in their care or our suppliers, agents, managers, subcontractors or employees is disruptive, inappropriate, consistently negligent (including late collection of your child) or likely to bring us or any of our products or services into disrepute, we reserve the right to exclude your child from any Engineering 4 Kids Ltd or (E4Kids) activity or part thereof.

If your child is excluded, no fees or deposits will be repaid to you and we reserve the right to seek payment of the balance of any fees due to us.

RETURNED PAYMENTS AND REFUNDS

We will make an administrative charge of £7.50 to cover cheques returned unpaid or unreasonably disputed credit card payments or unhonoured Direct Debits.

In circumstances where a payment is returned:

we reserve the right to exclude your child without refund or right to Make-Up Sessions in relation to Missed Sessions until the amount of the returned payment is repaid in full; and

we reserve the right to claim the amount of the returned payment plus interest plus the cost of any free promotional items or merchandise issued to your child.

Refunds are issued in the form in which the original payment was made except for cash which will be refunded in cheque form.

We will process any refund within 28 days of notifying you that we are issuing you the refund.

No credits or refunds will be issued retrospectively.

LIABILITIES

GENERAL DISCLAIMER

For the avoidance of doubt, all our products and services are provided on an “as is” basis and save as expressly stated herein without representations, conditions, warranties or other terms of any kind, either express or implied, including, but not limited to, child development, non-infringement or title but excluding the implied warranties of satisfactory quality and fitness for a particular purpose.

CANCELLATIONS & VENUE CHANGES

We reserve the right to cancel any Workshop, Experience, Party, Workshops4Schools or other services at any time up to and including the date the activity starts. Should this occur we will endeavour to give you at least seven day’s notice and will attempt to offer you a viable alternative or will offer you a refund of any fee paid.

Occasionally it is necessary to temporarily change the venue of our Workshops, Experiences or any other activity. Where this occurs we will endeavour to ensure that the alternative venue is no more than five miles from the usual location. If the distance is greater than five miles and, as a result, your child is unable to attend, subject to application in writing by you, we will credit Your Account with the amount you paid for the Missed Session.

HEALTH & INJURIES

We accept children on the assumption that they are in good health and it is your responsibility to alert us to any medical complaint or history suffered by your child.

We do not accept responsibility for loss or damage arising from errors or omissions on the Registration Form whether completed by you or by another person in charge of your child at the time of completion.

PERSONAL PROPERTY

We do not accept responsibility for any loss of, or damage to, personal property belonging to you or your child irrespective of whether such possessions might be used by you or the child for the purposes of any Engineering 4 Kids activity save to the extent that such loss or damage shall be caused by the negligence or default of any member of our staff or any other default on our part.

OTHER LOSSES

We do not accept responsibility for any loss or expense due to circumstances beyond our control, including, but not limited to, delays in public transport, weather, quarantine, sickness, bereavement, strikes or other industrial action, terrorism, fire and riot.

Without prejudice to the other terms of this agreement, in no event (including our own negligence) will we be liable for any:

economic losses (including, without limitation, loss of revenues, profits, contracts, business or anticipated savings);

loss of goodwill or reputation;

any other special, indirect or consequential losses; or

a loss to third parties.

LIMITATIONS

No provision of these Terms and Conditions shall operate or be construed to operate to exclude or restrict our liability under the provisions of any UK legislation in force from time to time which is not capable of being excluded or restricted.

Save as otherwise required by UK legislation, our total liability for any loss, damages, costs or expenses shall not exceed an amount equal to the invoice value for the services provided.

THIRD PARTIES

A person who is not a party to these Terms and Conditions or any agreement or document incorporating these Terms and Conditions shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of its terms.

USE OF PERSONAL INFORMATION

Engineering 4 Kids is registered under the Data Protection Act 1998 to process and store data relating to living individuals.

We may monitor and record communications with you (including phone conversations and emails) for quality assurance, legal, compliance and training purposes.

From time to time, photographs, film, video or audio recordings may be made during Engineering 4 Kids activities for publicity, promotional or broadcast purposes. Please inform us before any such event if you do not wish you or your child to appear or be identified in any such material.

Full details of our use of your data and our full privacy policy can be found on our Website.

MISCELLANEOUS

GENERAL

These Terms and Conditions and any documents referred to herein constitute the entire agreement between you and us in connection with your booking, purchase or use of our products and services superceding any prior agreements between you and us.

You agree that you have entered into these Terms and Conditions without reliance on any representation, warranty or undertaking by us which is not set out expressly in these Terms and Conditions.

We shall not be under any liability for any failure to Engineering 4 Kids any of our obligation under these Terms and Conditions if we are prevented from or delayed in so doing due to any circumstances beyond our reasonable control, provided that if the event in question continues for a continuous period in excess of 60 days, you shall be entitled to give notice in writing to us to terminate the contract.

If any payments which are due under these Terms and Conditions are not made by their respective due date, interest shall accrue on the full amount outstanding at a rate of 8% above the base lending rate of the Bank of England from time to time, from the due date until the date of actual payment.

Full details of our use of your data and our full privacy policy can be found on our Website.

CONTACT

You may contact us by calling the relevant telephone number found on our Website, or by writing to us at the address outlined in your acceptance letter or email. We will be deemed to have received any communication from you, in the case of communication by telephone at the time of you speaking to a telephone operator or, in the case of communication by post, a correctly addressed letter sent by pre-paid first-class post or recorded delivery post shall be deemed to have been received two working days after the date of posting.

You may contact us by calling the relevant telephone number found on our Website, or by writing to us at the address outlined in your acceptance letter or email. We will be deemed to have received any communication from you, in the case of communication by telephone at the time of you speaking to a telephone operator or, in the case of communication by post, a correctly addressed letter sent by pre-paid first-class post or recorded delivery post shall be deemed to have been received two working days after the date of posting.

It is your responsibility to ensure that we have current contact details for you and all adults authorised to pick up your child. You must also keep us apprised of any changes in the health or other relevant circumstances of you or your child.

We may accept any instructions which are given to us regarding a child from anyone who is nominated as an authorised adult on the Registration Form for that child.

LAW & JURISDICTION

Any failure by us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid or unenforceable, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision and that other provisions remain in full force and effect.

Our relationship with you is subject to English law and you and we irrevocably submit to the exclusive jurisdiction of the courts of England and Wales

© 2020. All Rights Reserved. LEGO®, the LEGO logo, DUPLO®, and MINDSTORMS® are trademarks of the LEGO Group. Copyright © 2019 The LEGO Group. Copyright © All rights reserved. These services are not endorsed or authorised by the LEGO Group. VEX and VEX Robotics are trademarks or service marks of Innovation First International, Inc. Copyright © 2002-2019. All Rights Reserved. VEX Robotics, Inc. is a subsidiary of Innovation First International, Inc. All other product names/marks of others are the property of their respective owners.

Opening Hours

Opening Hours

Mon-Fri: 9:30am – 6.30pm
Sat: 9.30am – 6:30pm
Sun: 10.30 am – 6.30pm

Closed on:

All Public/Bank Holidays