CANCELLATION & REFUND POLICY :-
We at Engineering 4 Kids Limited operate a very simple Cancellation and Refund policy so that everyone finds it easy to understand and interpret.
Camp is defined as February Half Term, Easter, Summer, October Half Term. Christmas and these camps have the following policies in place. Half Term Camps as these can only be booked one month in advance, if you wish to cancel the booking one week after booking the event, we will move your child to another camp of your choice for that particular school holiday or the very next school holiday. If you book a half term camp and moving it to the next school holiday, the fees are lost and can not be reclaimed later on in the year.
Summer and Christmas camps can be booked up to 3 months or longer in advance.
If you cancel the booking or change your mind then we will move your booking to the next available school holiday.
If you cancel with one month or less to go you will forfeit 50% of your fee.
If you cancel with less than 2 weeks to go you will forfeit 100% of the fee.
We will try to move your child to another time within the school holiday but if a camp is oversubscribed we will have to put them onto the waiting list.
Once a party booking is made a 50% deposit needs to be sent to our offices at Engineering 4 Kids Limited, Borderlake House, Unit 8 Lowbell Lane, Riverside Industrial Estate, AL2 1HG. Failure to send a cheque will allow us to book someone else into this date.
If you send a deposit cheque and then cancel the event you will lose the deposit if you give us less than 4 weeks notice.
If you are a school and book a workshop and cancel the event less than 30 days before the event we will invoice you as if the event had taken place. Our terms are Workshops are to be paid when the invoice is presented. Once you have accepted our terms and accepted the date we have set aside for you we will invoice you for the workshop there and then.
SCHOOL BASED AFTER SCHOOL CLUBS:-
We will give you one terms notice if we wish to cancel the club and we expect the same from you the school. Any fees due to us for early termination will result in the full fees being made payable to us.